BAPCo provides full support on the latest versions of its products (SYSmark 2007 Preview, MobileMark 2005 and WebMark 2004 (Patch-2)).
All other products continue to receive limited support through BAPCo website and support email for incidences which have a known solution.
For all publication, evaluation, testing and tendering purposes BAPCo strongly recommends the usage of results from the latest version of all its products. Users wishing to continue to use older products (with limited support) should be aware that it may not be possible to obtain results from all systems and that BAPCo's solutions to incident reports may require users to upgrade.
SYSmark
SYSmark 2007 Preview
Patch-3 (Upgrade from all previous versions to 1.04 - includes
previous patches)
SYSmark
2007 Preview Documentation and Known Issues
SYSmark
2004 SE Documentation and Known Issues
SYSmark
2004 Documentation and Known Issues
SYSmark 2004 Patch-2
SYSmark 2001
Support (PDF)
SYSmark 2000
Support (PDF)
MobileMark
MobileMark 2007 Patch-3 (from
all previous versions to 1.04 - includes previous patches)
***HotFix: E-Learning Flash
Error: Click to download the zip file, extract and follow directions
from 'instructions.txt'
MobileMark
2007 Documentation and Known Issues
MobileMark
2005 Documentation and Known Issues
MobileMark 2005 Frequently
Asked Questions
MobileMark 2005 Patch 1
MobileMark 2002 Documentation
and Known Issues
MobileMark
2002 Reviewers Guide (PDF)
MobileMark
2002 Troubleshooting (PDF)
MobileMark 2002
Support (PDF)
Auto-Configuration Tool
SYSmark 2007 Preview and MobileMark 2007 Auto-Configuration Tool v1.3.2
Webmark
WebMark 2004
Documentation and Known Issues
WebMark 2004 Patch-2
WebMark 2001 Support (PDF)
EULA
BAPCo End User License Agreement (PDF)
If the above documentation does not assist in resolving your support issue, please contact: