BAPCo provides full support on the latest versions of its products (SYSmark 2012, MobileMark 2012 and EEcoMark v2).
All other products continue to receive limited support through BAPCo website and support email for incidences which have a known solution.
For all publication, evaluation, testing and tendering purposes BAPCo strongly recommends the usage of results from the latest version of all its products. Users wishing to continue to use older products (with limited support) should be aware that it may not be possible to obtain results from all systems and that BAPCo's solutions to incident reports may require users to upgrade.
Product patches downloaded or revisions integrated into updated DVD media are not expected to materially change the performance of a platform compared to that of any previous patch or version number; as such results generated with the newest patch or version are currently considered by BAPCo to be comparable with results generated with any previous patches for the given product series.
SYSmark 2012
- SYSmark 2012 Patch-1 to v1.0.1.84 (Includes Multilingual OS support – prior to installation please read release notes)
- SYSmark 2012 v1.0.1.84 release notes
- SYSmark 2012 Documentation and Known Issues
SYSmark 2007 Preview
- SYSmark 2007 Preview Patch-5 (from all previous versions to 1.06 - includes previous patches - 64-bit support requires installation from either 1.05 or 1.06 DVD media)
- SYSmark 2007 Preview Patch-5 (1.06) release notes
- Non-English OS support documentation for SYSmark & MobileMark Patch-5 (1.06) (PDF)
- SYSmark 2007 Preview Documentation and Known Issues
MobileMark 2012
- MobileMark 2012 White Paper
- Non-English OS support documentation for MobileMark 2012 (PDF)
- Mobilemark 2012 Documentation and Known Issues
MobileMark 2007
- MobileMark 2007 Patch-5 (from all previous versions to 1.06 - includes previous patches - 64-bit support requires installation from either 1.05 or 1.06 DVD media)
- MobileMark 2007 Patch-5 (1.06) release notes
- HotFix: E-Learning Flash Error: Click to download the zip file, extract and follow directions from 'instructions.txt'
- Non-English OS support documentation for SYSmark & MobileMark Patch-5 (1.06) (PDF)
- MobileMark 2007 Documentation and Known Issues
EEcoMark
- EEcoMark v2 Setup Guide
- EEcoMark Worldwide Voltage Support Add-on
- EEcoMark v2 Documentation and Known Issues
Auto-Configuration Tool
- SYSmark 2007 Preview, MobileMark 2007 & EEcoMark v1 Auto-Configuration Tool v2.4.1 (adds Windows® 7 support)
EULA
If the above documentation does not assist in resolving your support issue, please contact Support.